Advanced Troubleshooting

Preventing problems
   Anti-virus software
   Firewall
   Windows update
   Spyware and adware

Troubleshooting start-up problems

Care of computer

Improving your computer system performance
   
Uninstall spyware and adware
   
Uninstall unused programs
   
Do maintenance on hard drive
       
Empty recycle bin
       
Delete temporary files, cookies, and history in Internet Explorer
       
Run disk cleanup
       
Run disk defragmenter
    Restore the computer
    Add memory

Help and support

Troubleshooters

Resources
   
Dell support 
http://support.dell.com/support/index.aspx?c=us&cs=19&l=en&s=dhs

http://service.dell.com/dell/kb/tech_support/view_article/1,,6418+6420+16442,00.html

http://service.dell.com/dell/kb/tech_support/folder/1,,6418+6420,00.html


    Microsoft support 
http://www.microsoft.com/windowsxp/using/setup/tshoot/default.mspx

http://www.microsoft.com/AtWork/getstarted/speed.mspx

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Introduction to Computers
Developed by Alyce Bunting, Jintavee Monsakul, and Donna Green

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